Albemarle County Citizen Survey: Difference between revisions
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By making the switch, the county will save $28,000 but will give up the ability to ask questions specific to Albemarle County. <ref name="catlin">{{cite email|subject=RE: COUNTY CITIZEN SURVEY IN THE MAIL THIS WEEK|from=Lee Catlin|sourceorg=Albemarle County|to=Sean Tubbs|repositoryorg=Charlottesville Tomorrow|senddate=April 19, 2011}}</ref> Data from the 2011 survey will be tallied and availabe before the Board of Supervisors June 2011 retreat. <ref name="catlin" /> | By making the switch, the county will save $28,000 but will give up the ability to ask questions specific to Albemarle County. <ref name="catlin">{{cite email|subject=RE: COUNTY CITIZEN SURVEY IN THE MAIL THIS WEEK|from=Lee Catlin|sourceorg=Albemarle County|to=Sean Tubbs|repositoryorg=Charlottesville Tomorrow|senddate=April 19, 2011}}</ref> Data from the 2011 survey will be tallied and availabe before the Board of Supervisors June 2011 retreat. <ref name="catlin" /> | ||
==2011 results== | |||
On July 1, Albemarle County released the results for the Albemarle County Citizen Survey. The survey was conducted as part of the National Citizen Survey, developed by the National Research Center, Inc. in cooperation with the International City/County Management Association.<ref>{{cite web|title=County Releases Citizen Survey Results|url=http://www.albemarle.org/navpages.asp?info=release&ID=12883|author=|work=Release|publisher=Albemarle County|location=|publishdate=1 July 2011|accessdate=1 July 2011}}</ref> | |||
*Most residents note a good quality of life in Albemarle County – Quality of Life was rated “excellent” or “good” by 90% of the respondents. | |||
*Residents demonstrate trust in County government: | |||
**Majority rated direction the County is going is “excellent” or “good.” (similar to Benchmark communities) | |||
**Most residents who interacted with County employees rated their impression was “excellent” or “good” | |||
*Residents gave favorable ratings to a majority of County services | |||
**Of the 41 services in which comparables were available, 26 were above benchmark comparisons, 11 were similar to benchmarks and 4 were below. | |||
*Residents are civically engaged: | |||
**80% of citizens ranked opportunities to participate in community matters as excellent or good, which was categorized as much above the national benchmark. | |||
**Almost 60% of citizens described the job that Albemarle County does at welcoming citizen involvement as excellent or good, above the national benchmark. | |||
*The majority of residents, 57%, feel that the value of services for taxes paid was “Excellent” or “Good.” The response to this question was similar to the response received to this question in surveys conducted by benchmark communities. | |||
*The most favorable ratings for “ characteristics of the community” were: | |||
**The County’s overall image or reputation | |||
**The County’s overall appearance | |||
**The County’s overall quality of its natural environment | |||
**The County’s educational opportunities | |||
*The least favorable ratings for “characteristics of the community” were: | |||
**Ease of bus travel | |||
**Ease of rail travel | |||
**Ease of bicycle travel | |||
**Availability of affordable child care | |||
*Benchmark Comparisons for “characteristics of the community”: | |||
**Of the 31 that were available to be benchmarked, 19 were above the national benchmarks, 3 were similar and 9 were below those in other benchmark localities. | |||
==References== | ==References== | ||
<references/> | <references/> | ||
==External Links== | |||
[http://www.albemarle.org/upload/images/forms_center/departments/Performance_Management/forms/Albemarle_County_FINAL_Citizen_Survey_Report_of_Results_2011.pdf Albemarle County Citizen Survey Results] | |||
[[Category: Albemarle County government|Citizen Survey]] | [[Category: Albemarle County government|Citizen Survey]] | ||
Revision as of 12:55, 1 July 2011
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The Albemarle County Citizen Survey is a survey performed by Albemarle County of its citizens every two years to obtain feedback on how local government services are being provided. The first survey was performed in 2002. The results are used to help craft strategic planning. Until 2011, the county utilized the services of UVA's Center for Survey Research to conduct the work but will now send questionnaires developed by the International City/County Management Association to 1,200 Albemarle residences chosen at random. The survey is used by over 250 localities across the country, including Blacksburg and Lynchburg.
By making the switch, the county will save $28,000 but will give up the ability to ask questions specific to Albemarle County. [1] Data from the 2011 survey will be tallied and availabe before the Board of Supervisors June 2011 retreat. [1]
2011 results
On July 1, Albemarle County released the results for the Albemarle County Citizen Survey. The survey was conducted as part of the National Citizen Survey, developed by the National Research Center, Inc. in cooperation with the International City/County Management Association.[2]
- Most residents note a good quality of life in Albemarle County – Quality of Life was rated “excellent” or “good” by 90% of the respondents.
- Residents demonstrate trust in County government:
- Majority rated direction the County is going is “excellent” or “good.” (similar to Benchmark communities)
- Most residents who interacted with County employees rated their impression was “excellent” or “good”
- Residents gave favorable ratings to a majority of County services
- Of the 41 services in which comparables were available, 26 were above benchmark comparisons, 11 were similar to benchmarks and 4 were below.
- Residents are civically engaged:
- 80% of citizens ranked opportunities to participate in community matters as excellent or good, which was categorized as much above the national benchmark.
- Almost 60% of citizens described the job that Albemarle County does at welcoming citizen involvement as excellent or good, above the national benchmark.
- The majority of residents, 57%, feel that the value of services for taxes paid was “Excellent” or “Good.” The response to this question was similar to the response received to this question in surveys conducted by benchmark communities.
- The most favorable ratings for “ characteristics of the community” were:
- The County’s overall image or reputation
- The County’s overall appearance
- The County’s overall quality of its natural environment
- The County’s educational opportunities
- The least favorable ratings for “characteristics of the community” were:
- Ease of bus travel
- Ease of rail travel
- Ease of bicycle travel
- Availability of affordable child care
- Benchmark Comparisons for “characteristics of the community”:
- Of the 31 that were available to be benchmarked, 19 were above the national benchmarks, 3 were similar and 9 were below those in other benchmark localities.
References
- ↑ 1.0 1.1 E-mail. Lee Catlin, Albemarle County. "RE: COUNTY CITIZEN SURVEY IN THE MAIL THIS WEEK." Message to Sean Tubbs, Charlottesville Tomorrow. April 19, 2011.
- ↑ Web. County Releases Citizen Survey Results, Release, Albemarle County, 1 July 2011, retrieved 1 July 2011.